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Refund & Cancellation Policy
Last Updated: September 13, 2026
100% Free Waitlist: Joining the KiYOTO waitlist is completely free. We do not ask for payment details, credit cards, or subscription fees. You can cancel your email waitlist subscription at any time without penalty or cost.
1. Pre-Launch Waitlist Cancellation
Joining our waitlist is entirely optional. If you have subscribed your email address and wish to cancel your waitlist subscription at any time:
- Send an email to contactkiyoto@gmail.com with the subject line "Cancel Waitlist" or "Unsubscribe".
- Your email will be removed from our waitlist records within 24 hours.
- Because the waitlist is free, no charges or fees will ever be incurred.
2. Future Commercial Products & Purchases
When KiYOTO officially launches commercial products, digital goods, or paid services in the future:
- All pricing, fees, and applicable taxes will be clearly and transparently disclosed before checkout.
- Specific return and refund terms (such as satisfaction guarantees or statutory cooling-off periods) will be published alongside each offering.
- Joining the pre-launch waitlist does not automatically bill you or subscribe you to any paid product.
3. Inquiries
For questions or assistance regarding cancellations, reach out directly to:
KiYOTO Support
Email: contactkiyoto@gmail.com